#AASCIFconf
Safety & Health Sessions
Monday, July 22
1:15 pm–2:00 pm
Safety Consultant of the Future
Historically and even today, many insurance safety professionals are generalists, meaning they have to know a little about a lot regarding a wide range of industries and employee injury risks. In workers' compensation insurance, the focus of safety consultations has been hazard analyses, safety program reviews, and issuance of recommendations to mitigate risks. Given the rapidly changing insurance market, innovative technology, artificial intelligence, and analytics, what set of competencies will tomorrow's safety consultant need to be effective? What can leaders do to help facilitate the acquisition of necessary skill sets needed for success? This panel discussion will address the blend of hard and soft skills needed to bridge today's safety consultant to tomorrow's "insurance business consultant," helping clients reduce costs not only in safety but across their business.
Speakers
Kristin L. Klein, MS, CRC, AIC, ARM, AINS, WCP, CHSP
Director of Safety Services
Chesapeake Employers’ Insurance Company
Director of Business Services
Kentucky Employers’ Mutual Insurance (KEMI)
Loss Control Services Manager
Idaho State Insurance Fund
Safety Services Regional Manager
Austin Regional Office, Texas Mutual
Productivity and Unique Performance Goals
This will be a panel discussion addressing a spectrum of philosophies and strategies dealing with consultant productivity and how other unique goals are used to drive behavior to achieve results. Maintaining acceptable levels of productivity is a vital part of field work but does not tell the whole story. How are funds measuring and managing productivity while fostering consultant commitment to improving their book of business?
Speakers
Director, Loss Control Services, Region 2
MEMIC
Kristin L. Klein, MS, CRC, AIC, ARM, AINS, WCP, CHSP
Director of Safety Services
Chesapeake Employers’ Insurance Company
Safety Services Regional Manager, Austin Regional Office
Texas Mutual
Safety and Risk Services Regional Manager
Missouri Employers Mutual
9:45 am–10:30 am
Tuesday, July 23
The Art of Selling Safety
Selling policyholders on the need for more robust, more effective safety and health programs can be a challenge, particularly for employers and employees who view safety and health improvements as a cost and hindrance to productivity rather than a competitive advantage.
In this session, safety professionals from four different state funds will share successful strategies for “selling” safety to policyholders, their employees, and other workers’ compensation business units.
Speakers
Director, Loss Control Services, Region 2
MEMIC
VP of Safety and Health
WCF Insurance
Director of Business Services
Kentucky Employers’ Mutual Insurance (KEMI)
Loss Control Services Manager
Idaho State Insurance Fund
10:45 am–11:30 am
Using Workers’ Compensation Data for Prioritizing Risk and Preventing Occupational Injuries
This session will discuss the development of methods for analyzing injury claims and policy data for prioritizing specific industry groups, policies, and populations of workers for safety interventions. It will also provide results from data analyses on injury rates and causations among temporary workers in various industry sectors and workers who provide services to adults and children with disabilities.
Speaker
Ibraheem (Abe) Al-Tarawneh, Ph.D.
Principal Consultant
Prevention & Protection Consulting, LLC
1:00 pm–1:45 pm
Wednesday, July 24
Speaker Bios
Ibraheem (Abe) Al-Tarawneh, Ph.D.
Principal Consultant
Prevention & Protection Consulting, LLC
Dr. Abe Al-Tarawneh is a principal consultant at Prevention and Protection Consulting, LLC. He provides consulting services for the design and implementation of public health policy and programs in the areas of occupational safety and health, human factors and ergonomics, health and wellness, and transportation safety. Between 2009 and 2019, Abe served as the chief of the Division of Safety and Industrial Hygiene at the Ohio Bureau of Workers’ Compensation (OBWC). During this period, he led the development and implementation of several successful safety and health programs, which resulted in significant reductions to injury rates in the OBWC system. Before joining OBWC, he worked in research, consulting, and leadership capacities in the areas of ergonomics and human factors, occupational safety and health, transportation and traffic safety, and investigation and analysis of industrial and transportation accidents.
Randy Klatt, MS, CSP, WCP
Director, Loss Control Services, Region 2
MEMIC
Randy Klatt has over 40 years of experience working in industries where safety is critical to success. He spent six years in emergency medicine, 14 years as an active-duty military pilot, and three years as a commercial airline pilot. Mr. Klatt is the former president of Maine Safety Professionals, Inc., a safety consulting service (with a specialty in the transportation and construction industries) for businesses in Maine since 2003. For over 10 years he taught aviation safety at a major university. Mr. Klatt is a Certified Safety Professional and has earned the certified Workers' Compensation Professional (WCP®) designation from AMCOMP. He is also an authorized instructor in the OSHA Construction and General Industry Outreach Training Programs. He holds a Commercial Pilot's License with an Airline Transport Pilot Rating as well as a Class A Commercial Driver’s License. He earned a bachelor’s degree in aeronautical administration from Parks College of Engineering, Aviation, and Technology at St. Louis University in St. Louis, Missouri, and holds a master’s degree in aviation science from Embry-Riddle Aeronautical University.
Kristin L. Klein, MS, CRC, AIC, ARM, AINS, WCP, CHSP
Director of Safety Services
Chesapeake Employers’ Insurance Company
Kristin Klein joined Chesapeake Employers’ Insurance Company (then IWIF) in Claims as a vocational rehabilitation specialist. In that role, she realized it was in everyone’s best interest to prevent injuries before they happen, so she transferred to the Safety Services Department. She started in safety working with state agencies and other local governments.
Ms. Klein was promoted to the position of director of safety services in 2011. In this role, she oversees a team of safety professionals, setting strategic direction to best service their diverse customers. She also serves as chair of the SERMA (State Employee Risk Management Administration) Committee, which includes representatives from 14 of Maryland’s largest state agencies.
Ms. Klein has bachelor’s and master’s degrees from Boston University and is a Certified Rehabilitation Counselor. She holds the Associate in Risk Management (ARM), Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, is a Workers’ Compensation Professional (WCP®), and is a Certified Healthcare Safety Professional (CHSP).
Bryan Olsen
VP of Safety and Health
WCF Insurance
Brian Olsen has been a safety and health consultant with WCF Insurance for 21 years. He has four years’ experience working as a safety coordinator in the construction industry for large commercial contractors and also four years’ experience working as an environmental and safety manager for a wood window and door manufacturing company.
Elizabeth A. Paul
Director of Business Services
Kentucky Employers’ Mutual Insurance (KEMI)
Elizabeth Paul is the director of business services for Kentucky Employers’ Mutual Insurance (KEMI). Her responsibilities include oversight of several KEMI teams, including premium audit, loss education and safety, and center for assistance. Ms. Paul began her career at KEMI in 2008 as an assistant to the director of finance. She was promoted to premium audit supervisor and premium audit manager prior to being named director of business services. Under Ms. Paul’s direction, premium audit has enhanced the educational phase, quality assurance, and documentation requisite to ensure integrity of all audit types. The loss education and safety unit implemented new risk management software that allows safety representatives to conduct more efficient, timely, and detailed reports while in the field. The center for assistance unit streamlined daily processes and implemented efficient business practices supporting the company’s initiative to provide superior service and resolution to all customers.
Ms. Paul earned her bachelor’s degree in political science from Tennessee State University and an MBA from Liberty University. Prior to joining KEMI, Ms. Paul worked within a broad range of disciplines. As a civilian employee of the U.S. Department of the Navy, Ms. Paul worked overseas. During that time, she managed quality assurance processes for commanding officers, cultivated relationships with the host country, and spearheaded training and implementation of new data management software used by the U.S. Navy Jag Corp. Her technical expertise and dedication to staff and service members earned Ms. Paul an award of commendation for professional achievement from the commanding officer. Following her time abroad, she served as management analyst for the office of the chief financial officer at the U.S. Department of Agriculture in Washington, D.C. She has served on the board of directors for Dress for Success Lexington, participated as a Steering Committee member of EMERGE Lexington and Junior Achievement (JA) Miss Business, and is a member of the 2016 Leadership Lexington class.
Jennifer Reyment, STSC
Loss Control Services Manager
Idaho State Insurance Fund
Jennifer Reyment, STSC, is currently the loss control services manager with the Idaho State Insurance Fund. She has 35+ years of experience in risk management, safety, and security for public and private organizations at the local and international level.
Her positions with both high-risk/low-loss employers as well as low-risk/high-loss employers have given her first-hand knowledge of what it takes to build a strong safety culture.
Stacy Rose, CSP
Safety Services Regional Manager
Austin Regional Office, Texas Mutualz
Stacy Rose is a regional manager for safety services with Texas Mutual Insurance Company, the state’s leading provider of workers’ compensation insurance. Ms. Rose leads a team responsible for providing employee safety training, workplace safety inspections, and safety and risk management consulting services to Texas Mutual policyholders throughout Central Texas, the Rio Grande Valley, and Texas Coastal Bend. Since she began working for Texas Mutual in 2003, she has supported the safety efforts of Texas Mutual policyholders in the roles of safety services consultant, safety services analyst, and safety services support center supervisor. In 2011, Ms. Rose became a certified safety professional. Her knowledge and experience help deliver innovative, value-added safety and risk services that impact a company’s Total Cost of Risk (TCOR).
Ms. Rose attended Texas A&M University. She holds bachelor’s degrees in industrial engineering and kinesiology and a master’s degree in safety engineering with a specialty in ergonomics. She completed some doctoral work in interdisciplinary engineering with a focus on upper extremity disorders.
Timothy B. Wilson, CSP
Safety and Risk Services Regional Manager
Missouri Employers Mutual
Timothy B. Wilson is a Certified Safety Professional holding the position of safety and risk regional manager at Missouri Employers Mutual. He received a B.S. and M.S. in biology from Missouri State University and an M.S. in industrial hygiene from Montana Tech of the University of Montana. He has been active in the area of occupational safety for over 19 years. His focus for the last 11 years has been occupational safety and risk from the workers’ compensation perspective.
