American Association of State Compensation Insurance Funds (AASCIF)

1300 Piccard Drive, Suite LL 14,

Rockville, MD 20850

P (240) 859-8022 | F (301) 990-9771

E info@aascif.org | W www.aascif.org

 

©2020 by AASCIF.

July 21–24

Presentations

Attendees now have access to the speaker and track presentations below.

General Session

Monday, July 22 • 2:15 pm–3:15 pm

NCCI: Your Workers Compensation Partner

Speaker: Susan L. Donegan, Chief Regulatory Officer at the National Council on Compensation Insurance (NCCI)

Tuesday, July 23 • 8:00 am–8:30 am

Communications Awards

Congratulations to the 2019 Communication Awards Winners!

Tracks

Claims Track

Monday, July 22 • 3:30 pm–4:15 pm

Closing the Gap on the Lost Art of Claims Supervision

Speaker: Michael T. Murdock, The Nolan Company

Tuesday, July 23 • 9:45 am–10:30 am

On the Highway to Medicare Secondary Payer Compliance

Speakers:

  • Annie M. Davidson, ExamWorks Clinical Solutions

  • Bridget Hertel, CMSP–F, North Dakota Workforce Safety and Insurance

Tuesday, July 23 • 10:45 am–11:30 am

State of Claims Management Confusion

Speakers:

  • Vickie Kennedy, Washington State Department of Labor and Industries

  • Nick Mazanec, Montana State Fund

  • Deb Norsten, SFM

Wednesday, July 24 • 1:00 pm–1:45 pm

Voice of the Customer: Best Practice and Turning Insights Into Action

Speakers:

  • Ryan Grange, Pinnacol

  • Stacie Lydia, Pinnacol

  • Tarra Tamura, Pinnacol

Communications Track

Monday, July 22 • 3:30 pm–4:15 pm

Tools of the Communication Trade

Speakers:

  • Liz Johnson, Manager, Pinnacol Assurance

  • Valerie Kingsley, North Dakota Workforce Safety & Insurance

  • Michelle Karn, The Beacon Mutual Insurance Company

Tuesday, July 23 • 9:45 am–10:30 am

Redesigning Your Customer Experience for Small Business

Speakers:

  • Mark Morgan, Pinnacol/Cake Insure

  • Collin Conaway, Cake Insure

Tuesday, July 23 • 10:45 am–11:30 am

Vision, Mission, Values, and Brand as Performance Drivers for State Funds

Speakers:

  • Suzanne Elfstrom, PartnersCreative

  • Rene Martello, Montana State Funds (MSF)

ERM Track

Monday, July 22 • 1:15 pm–2:00 pm

Preparing for and Managing Crisis

Speakers:

  • Kelly Lutinski, CPA, RIMS–CRMP, Pinnacol Assurance

  • Todd Faubion, MA, MAS, CPS, CFE, Pinnacol Assurance

Tuesday, July 23 • 9:45 am–10:30 am

Vendor Management 101

Speakers:

  • Branan Cooper, Venminder

Finance & Investment Track

Monday, July 22 • 1:15 pm–2:00 pm

Investment Optimization and Peer Analysis in the P&C Sector

Speaker: Bernie Ryan, DWS

Monday, July 22 • 3:30 pm–4:15 pm

The Case for Private Over Public Credit

Speaker: Chris Lyons, CFA, Voya Investment Management

Tuesday, July 23 • 9:45 am–10:30 am

Industry Trends and Observations

Speaker: Charlie Gall, Aon—Ward Group

Tuesday, July 23 • 10:45 am–11:30 am

Reinsurance Market Update—After the Catastrophes

Speakers:

  • John T. Brodsky Jr., Guy Carpenter

  • Joshua Porter, CPCU, ARe, WCP, Guy Carpenter

Wednesday, July 24 • 1:00 pm–1:45 pm

AM Best Rating Process

Speaker: Kimberly Muccia, A.M. Best Company

Human Resources Track

Monday, July 22 • 3:30 pm–4:15 pm

Don't Let the Bots Get Me! (HR's Role in Supporting

Technological Innovation)

Speaker: Shadya Yazback, Deloitte Consulting

Tuesday, July 23 • 9:45 am–10:30 am

Stakeholder-Centered Coaching

Speaker: Jeff Ertel, Fahrenheit HR

Tuesday, July 23 • 10:45 am–11:30 am

University Recruitment—Going Beyond the Career Fair

Speakers:

  • Julie Dietert, Texas Mutual Insurance Company

  • Jim Ziolkowski, Texas Mutual Insurance Company

Wednesday, July 24 • 1:00 pm–1:45 pm

Customer Service—It Starts With EMPATHY

Speaker: Lisa Rike, Bonfire Training

IT Track

Monday, July 22 • 1:15 pm–2:00 pm

Accelerating the Delivery of Business Value Through Digital Dexterity

Speakers:

  • Deborah Zawisza, Novarica

  • Risha Mahadeo, Guy Carpenter

  • Emil Metropoulos, Guy Carpenter

Tuesday, July 23 • 9:45 am–10:30 am

Increasing Efficiency, Productivity, and Quality Through Technology Part 1

Speakers:

  • Rebecca Morgan, Mitchell

  • Shadya Yazback, Deloitte Consulting

Tuesday, July 23 • 10:45 am–11:30 am

Increasing Efficiency, Productivity, and Quality Through Technology Part 2

Speakers:

  • Rebecca Morgan, Mitchell

  • Shadya Yazback, Deloitte Consulting

Wednesday, July 24 • 1:00 pm–1:45 pm

CEO Panel: Strategy for the Digital Age

Speakers:

  • Phil Kalin, Pinnacol

  • Laurence Hubbard, Montana State fund

  • Karyln Carnahan, Celent

Safety & Health Track

Monday, July 22 • 1:15 pm–2:00 pm

Safety Consultant of the Future

Speakers:

  • Kristin L. Klein, MS, CRC, AIC, ARM, AINS, WCP, CHSP, Chesapeake Employers' Insurance Company

  • Elizabeth A. Paul, Kentucky Employers' Mutual Insurance (KEMI)

  • Jennifer Reyment, STSC, Idaho State Insurance Fund

  • Stacy Rose, CSP, Texas Mutual

Tuesday, July 23 • 9:45 am–10:30 am

Productivity and Unique Performance Goals

Speakers:

  • Randy Klatt, MS, CSP, WCP, MEMIC

  • Kristin L. Klein, MS, CRC, AIC, ARM, AINS, WCP, CHSP, Chesapeake Employers' Insurance Company

  • Stacy Rose, CSP, Texas Mutual

  • Timothy B. Wilson, CSP, Missouri Employers Mutual

Tuesday, July 23 • 10:45 am–11:30 am

The Art of Selling Safety

Speakers:

  • Randy Klatt, MS, CSP, WCP, MEMIC

  • Bryan Olsen, WCF Insurance

  • Elizabeth A. Paul, Kentucky Employers' Mutual Insurance (KEMI)

  • Jennifer Reyment, STSC, Idaho State Insurance Fund

Wednesday, July 24 • 1:00 pm–1:45 pm

Using Workers' Compensation Data for Prioritizing Risk and Preventing

Occupational Injuries

Speaker: Ibraheem (Abe) Al-Tarawneh, Ph.D., Prevention & Protection Consulting, LLC

Policyholder Services & Underwriting Track

Tuesday, July 23 • 9:45 am–10:30 am

Digitizing the Workers' Compensation Customer Experience—A

New Framework

Speaker: Karyln Carnahan, Celent

Tuesday, July 23 • 10:45 am–11:30 am

Workers Comp Pay as You Go Yesterday, Today, and Tomorrow!

Speaker: Dino Carbone, SmartPay Solutions

Monday, July 22 • 1:15 pm–2:00 pm

Medical Marijuana Highs and Lows: Federal and State Challenges

Speaker: Lisa Anne Bickford, Coventry

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